Recent Posts

Ask The Experts: But, How Is It All Connected?

4/22/2021 (Permalink)

If you're like most people, you've probably dealt with an overflowing toilet before. This often happens when an object clogs the toilet, preventing the water from going down. However, bigger concerns could be at play, especially when the overflowing occurs when you're not flushing the toilet. If the toilet overflows while you shower, you may need to do some sewage cleaning.

You may not think there would be a link between taking a shower and facing a toilet overflow. A blockage between the toilet and the main sewer line of your home is likely the culprit in this case. This issue causes your shower water to back up. It needs somewhere to go, so it'll head to the nearest drain: the toilet. The longer you run the shower as this problem is in effect, the more likely the toilet will overflow.

Do-it-Yourself Remedies

Fixing a clogged pipe may not require the help of a professional plumber. There are a few steps you can follow on your own to possibly clear the obstruction. These include:

  • Use a plunger.
  • Use a plumber's snake (it can reach much farther down into the toilet).
  • Remove the toilet.
  • Locate the drain clean-out plug, remove it and clean out the drain.

For Bigger Problems

If these ideas don't work, you need to step up the game plan to sewage cleaning. This isn't a task you'll want to attempt by yourself. If the clog is somewhere in the home's main sewer line, you should contact a plumber immediately. The professionals have the right tools and skills to identify the blockage and remove it. In the meantime, if you spot water damage from the overflowing toilet or backed-up shower, make sure you call a professional water cleanup company to assess the extent of the damage.
It may not seem normal to have an overflowing toilet while you shower. However, with some professional sewage cleaning, you can correct this problem.

So give us a call! We are faster to any disaster in Columbus, Indiana and are ready and able to make things "Like it never even happened."

Ask The Experts: What About After The Fire?

4/22/2021 (Permalink)

Ever since people have owned their own land and built their own homes, proud property owners have sought to give their houses the recovery and restoration work that it needs when disasters strike. While many modern homeowners trust in the efficient response and powerful equipment and products available to our SERVPRO team, some still stay committed to DIY restoration for fire losses in their property. Even the initial tasks like fire debris removal can come with some hazards and risks if residents attempt it without any knowledge of what to expect.

As much as many might like them to, YouTube videos cannot tell you everything you need to know about fire damage in residences. With every situation being uniquely different from other fire loss incidents, it is no surprise why most property owners choose the experience and extensive training of our Fire & Smoke Restoration Technicians accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) Self-training might help you overcome specific effects in your home, but here are some things that you need to know to address fire debris removal in your damaged house.

Use the Proper PPE

Debris removal can generate considerable dust, spreading particulates and contaminants throughout the environment. Even elements like soot and smoke particles can circulate during controlled demolition tactics and shoveling debris and rubbish from the property. While our professionals can utilize tools like air scrubbers to reduce this threat, it is also recommended to wear appropriate protective equipment. Tyvek suits, safety glasses, respirators, and gloves are among the chief components of safe work attire for debris removal.

Tread Carefully

Appearances can be deceiving after a fire loss incident, especially regarding the structural integrity of specific areas of your home. Though you want to get the mitigation work completed as promptly as possible, be sure to carefully tread throughout affected areas to limit unexpected and injury-causing mishaps like structural collapses and failures.

From our licensed team of residential contractors (RCE-43137) to our restoration specialist that can help with both damage assessment and debris removal, our SERVPRO of Columbus team is here to help. Give us a call anytime! We are faster to your disaster and we will make things "Like it never even happened."

Why SERVPRO? Our Professionalism And Integrity

4/21/2021 (Permalink)

SERVPRO began as a painting business in Sacramento, CA in 1967 by Ted and Doris Isaacson.

The first SERVPRO Franchise was sold in 1969.

Bristol-Myers Domesticare Division and its 175 Franchises were acquired in 1979.

SERVPRO relocated the corporate headquarters from Sacramento to Gallatin, TN in 1988 and consisted of 647 Franchises. 

In 1991 the Nashville Business Journal named SERVPRO the Small Business of the Year.

In 2000, SERVPRO sold its 1,000th Franchise. 

SERVPRO moved to a 140,000 square-foot, state-of-the-art facility in Gallatin, TN in 2005 to provide more room for expansion.

Now, more than 1,800 Franchises are operating nationwide and in Canada, and SERVPRO continues to grow.

SERVPRO works closely with insurance agents, property managers, and local fire/police departments to assist in any community disaster.

So you ask, What Does SERVPRO of Columbus do? 

We offer a variety of remediation services including:

*Water Damage Restoration and Dehumidification

*Fire Damage Restoration including fire, smoke and soot

*Mold Mitigation and Remediation

*Storm Damage Restoration

*Commercial Cleaning Services including carpets, tiles, upholstery, sewage, biohazard, and deodorization

*Contents Claim Inventory Service

So give SERVPRO of Columbus a call! We are faster to any disaster and are ready to make things “Like it never even happened.”

Why SERVPRO? Experience, Expertise And Equipment

4/21/2021 (Permalink)

As your local mitigation, remediation, and restoration company, SERVPRO of Columbus carries a variety of professional cleaning products. We do not use the same cleaners that you can purchase in a store. SERVPRO has scientists on staff that formulate products that are designed exclusively for our franchise. You can be assured that the most effective products are being used to take care of your loss.

Our products are used to decontaminate, deodorize, clean leather & wood, general cleaning and much more. Each of our products are labeled and specify proper cleaning use. As our customers, for your knowledge and comfort our technicians carry the Safety Data Sheets per product.

We ensure thorough cleaning is maintained throughout each job because we think of your property as our own.

SERVPRO of Columbus is available 24/7/365. We are a highly trained water, fire, mold and biohazard restoration company with many services not typically covered by other restoration companies.

Our SERVPRO Professionals are highly trained in property mitigation, remediation and restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. 

Meticulous Attention To Deal, That's The SERVPRO Way!

4/16/2021 (Permalink)

Our biggest piece that sets us apart when doing mitigation and restoration work is our detailed moisture mapping, documentation, and thorough inventory processes. We have great people who make these things work behind the scenes and it makes the difference if you were to compare.

At SERVPRO we are using the latest in moisture mapping technology to give you the best options available to get you back to "Like it never even happened."  This process is done with moisture meters, carpet probes and infrared cameras.  With these tools, we can even find the water that is trapped behind structural materials. 

We also do in house training on a regular basis to keep even our senior technicians fresh in the field. SERVPRO offers excellent training modules for our staff. We look also to organizations such as the Institute of Inspection Cleaning and Restoration Certification (IICRC) and Restoration Sciences Academy to learn proven industry-standard techniques that work. 

The Reasons You Should Choose Us!

4/16/2021 (Permalink)

If you’ve had an emergency, such as water damage, storm damage, or mold damage at your home or business, you want a company that’s fully competent and can fulfill the job to completion -- effectively and efficiently. And SERVPRO of Columbus is the company for you. We’re in business for you. Even if you haven’t had an emergency (thank goodness!), we’ll give you 3 reasons why SERVPRO in case you do have one in the future. We’ll provide you three reasons for now, but there are plenty more.    

  1. Proprietary Products

The SERVPRO Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products. We clean and restore your home or business to make it “Like it never even happened.” 

SERVPRO, through SPCP, offers an extensive cleaning product and agent line to the Franchise System. We produce 89 cleaning products on-site year-round. Furthermore, we have 61 cleaning products from outside vendors. Combined, the SPCP team offers a total of 150 cleaning products to assist our Franchise so we can assist and best serve you and your residential or commercial needs. We make the best products because the heroes at SERVPRO of Columbus believe you deserve the best, and that’s why we provide it to you. 

Why is that important? When SERVPRO production crews are out in the field, at your home or business, there’s a high probability we are using SERVPRO’s proprietary products. This allows us to own the cleaning and restoring products by offering an exclusive line available only to SERVPRO customers. The SPCP team motto is: “Supporting Franchises through research, development, testing and production of high-quality cleaning products."

  1. Community Oriented

SERVPRO of Columbus is a community-oriented company. Community is everything. We pride ourselves in giving back to our community year-round. This is near and dear to our hearts. And we feel blessed to be positioned to be able to do so. We understand the importance, impact and value of giving back. Being community oriented is one of many reasons we attribute our success to. We’re a locally owned and operated business, so we live, work, play, give back, and worship in this community, too, just like you.    

  1. Capacity to Handle All Jobs

No matter the size or extent of damage at your commercial or residential property, SERVPRO of Columbus has the capacity to handle both small and large jobs. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies. However, that is not the case at SERVPRO of Columbus. We can scale our resources by readily accessing the equipment and personnel of 1,800 Franchises. Additionally, we have easy access to Disaster Recovery Teams, which specialize in major storms and catastrophic events. 

We are well-equipped to handle the following jobs and more: 

  • Fire damage repair & restoration
  • Water damage repair & restoration
  • Mold remediation & restoration 
  • Air duct & HVAC cleaning
  • Biohazard 
  • Carpet & upholstery 
  • Ceilings, floors & walls
  • Drapes & blinds
  • Odor removal
  • Sewage
  • Trauma & crime scene
  • Vandalism & graffiti
  • Commercial cleaning
  • Document restoration

Keep these 3 reasons why SERVPRO in mind the next time you have a fire damage, water damage or any other type of damage at your residential or commercial property. As we stated, though, there are a myriad of other reasons. SERVPRO is your local residential or commercial cleanup and/or restoration company.

So give us a call! We are faster to any disaster and are ready to help make things "Like it never even happened." 

Why SERVPRO? The 3 C's!

4/15/2021 (Permalink)

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

So call the professionals that have perfected the process! Let us come in and help make things "Like it never even happened."

Planning Is Half The Battle

4/14/2021 (Permalink)

SERVPRO of Columbus offers a no-cost Emergency Ready Profile for your business. This will help minimize business interruption by having a plan of action. Being prepared is key for getting through any type of disaster, big or small. Having a plan in effect prior to a disaster saves time and money. The SERVPRO Emergency Ready Profile is designed to provide a quick reference of important building and contact information. This plan is available to you anywhere, anytime with an easy to operate mobile application. Identifying the line of command for authorizing work allows the mitigation process to begin helping you to get your business operating as quickly as possible.  

With many years of experience, SERVPRO is here for you! We can handle any size disaster...from big to small! We are faster to any disaster and we will make things "Like it never even happened."

So Many Details With Storms: Is your storm damage tax deductible?

4/13/2021 (Permalink)

If your commercial property has been damaged by a storm, you may want to know whether the cost of the damage is tax-deductible. Unrecoverable losses caused by storms or natural disasters are usually deductible, as long as these damages are proven and will not be reimbursed by insurance. Here are three steps you can take to find out whether you can deduct the cost of storm damage from your tax bill.

3 Steps to Find Out if Storm Damage is Tax Deductible. 

  1. Determine how much damage your insurance covers. If your business is insured, you can only deduct damage that exceeds your coverage or was not covered for other reasons. Owners of uninsured commercial property can deduct the total cost of storm damage. Consult IRS Publication 547, Casualties, Disasters, and Thefts, to read the rules for claiming these deductions. 
  1. Check to see if a storm or disaster is a Presidential Declared Disaster. If you are dealing with storm damage in a region that has been federally recognized as a disaster area, special filing options may apply to your situation. Check the IRS's list of tax relief in disaster situations to see if your locality is listed and find out about any assistance that is available. 
  1. Distinguish between actual property loss and deductible property loss. Actual property loss is your total loss as the owner of a commercial property. Deductible property loss is based on the current value of your property and factors in all reductions. If you are unsure about reductions involved in a commercial property, you should contact an accountant. 

If you have unrecoverable storm damage at your commercial property, you should see if you can deduct any damage from your tax bill. Tax deductions cannot overlap with covered losses, but these deductions can help to offset the cost of professional damage restoration if your property is uninsured or underinsured.

How To Keep Your Family Safe

4/13/2021 (Permalink)

If you notice a smell similar to rotten eggs or hear a hissing noise in your home in Columbus then you likely have a gas leak on your hands. To prevent a gas fire from breaking out, quickly take the following three steps.

1. Turn Off the Gas Source

If the smell of gas is very faint, you should try to turn off the source of the leak to prevent a gas explosion. Many times, the leak is coming from a home appliance such as a gas stove, fireplace, water heater, or boiler. If you are certain the gas if coming from one of these, you can often stop the leak directly at the appliance. If you are unable to determine the source, you will need to find your home’s gas meter and turn off the main natural gas shut-off.

2. Ventilate The House

After you’ve successfully turned off the source, you need to ventilate any remaining gas by opening all the windows and doors in the house to allow fresh air in. Do not try to turn on fans, lights, or any other electronics during this process since this can start a gas fire. If necessary, grab a flashlight to help you.

3. Evacuate and Call for Help

If at any point the rotten egg smell seems very strong or you feel unsafe, exit your home immediately in case of a gas explosion. As soon as you are a good distance away from your house, call for help. You can call 911 or dial your utility company’s emergency number. If there is any sign of a fire, you also need to get in contact with a professional fire restoration company to deodorize your home and address any damage.
If you think you smell natural gas leaking in your home, always act quickly to avoid a gas fire. Whether you have time to shut off the gas or need to leave immediately, make sure to prioritize your safety.

If a disaster does strike you, give us a call! We are faster to any disaster and are here to make things "Like it never even happened."